Author Archive

  • Can there ever be an online masterpiece?

    One of the SXSW sessions I attended today was the Ze Frank session on the ‘creative lifestyle’. I found it a bit pointless, really. It appeared to be a love-in between Frank and a room full of his fans. But it did get me thinking about art and the internet.

    The examples of Frank’s work left me unimpressed. I find them whimsical, disposable and inconsequential. I can see how they would provide some moments of entertainment, but this isn’t what I’m interested in. As I get older, I find myself more and more interested in identifying things that I can safely ignore and getting rid of them for good. My goal is to spend an extremely high percentage of my time on what I would like to call masterpieces.

    I realise that this puts me in a minority, but it’s something I’d like to explore here for a little while. Please understand that I’m not opposed to entertainment; it’s just something I’m not interested in. No pejorative judgement is implied if you like entertainment. Read full post

  • Battle for Your TV: The Big TV Smackdown at SXSW

    I made bad choices for the first two time-slots at SXSW, so I had high hopes for the third, PayTV vs Internet – The Battle For Your TV, featuring Mark Cuban of HDNet and Avner Rosen of Boxee.

    It was good to see a debate between two people who genuinely disagree by 180º on how the future of TV will pan out, even if some of the argument was basically dick-swinging.

    Cuban believes that the future of TV is basically the same as the present: subscription services over cable or satellite, with a light dash of so-called ‘Interactive TV’. Rosen believes, as I do, that the future of TV is on the web. To be clear: everyone sane accepts that we will continue to have a dedicated large screen in our houses on which we watch video. I just don’t believe that broadcast TV has a future that looks anything like the present, if it has one at all.

    Read full post

  • Can I Have My Opinion Back, Please?

    I seem to be one of a dwindling number of people who believe that opinions are among the most valuable commodities we have. Somehow, we’ve allowed the old ‘everyone’s got one’ joke to convince us that all opinions are equal, when they clearly aren’t. I think it’s hurting our creativity, it’s robbing us of leadership, and ultimately is retarding the pace and quality of innovation.

    Everyone is entitled to my opinion
    Photo by pink_fish13

    I’m sure it’s a function of the recession that people become more risk averse. People want ‘proof’ that their ideas will work before they spend money on executing them. But predicting what will work in the future is and always has been just expensive guesswork.

    Read full post

  • Apple Needs a Good Syncing Story Quickly (Or: How We Need that Syncing Feeling)

    Now that the dust has settled from the latest application of the Reality Distortion Field and we are all salivating at the chance to get our hands on the iPad, it’s time to think about how all of these devices will work in our day to day lives.

    I’m a fully paid up member of the Apple devices fanboy club. I carry an iPhone and a 5th generation iPod with me wherever I go (even the largest capacity iPhone is nowhere near enough to store even a third of my music collection), I have a MacBook Air for holidays and overseas trips, a 17″ MacBook Pro for work and a huge cheese grater Mac Pro at home for media storage and its raw computing horsepower.

    I love all of these devices for different reasons, but one thing I don’t love is the difficulty of keeping them all up to date with the latest versions of my data.

    Read full post

  • The Concept *is* the Execution

    Working alongside advertising people, you hear the phrase “oh, that’s executional” a fair bit. Granted, ‘executional’ is a revolting neologism, but that’s not my big problem with the phrase.

    There are a number of trigger phrases that people use to try to prevent you focusing on the detail of a project and back to nice, sweeping, high-level thinking, and ‘that’s executional’ is one of them. I think it is supposed to mean that the particular detail you’re focusing on is not central to the service under discussion and is something that can be worked out at a later date.

    This attitude frustrates me so much because I think you make great services by obsessing over details. I think one of the ways to make awful services is by developing some pure, abstract concept in isolation from how people will actually use it. To me, the concept is contained in the execution.

    I don’t mean to suggest that every detail must be worked out at planning sessions, but I do think that digging into detail is a very good way of examining how sound the service is. The way users interact with services is often in very small transactions, and the detail of those transactions is vital to engaging the user.

    I can never shake the feeling that people dislike getting into details because that’s when service design gets hard, as if it’s the concept that is always right and that the details can be massaged and shaped to fit. Coming up with a grandiose plan is relatively easy, but working out how much of the plan can actually work in detail is much harder. I think we could work much more efficiently if we got into detail sooner.

    I’d be very surprised to hear Steve Jobs utter the phrase ‘that’s executional’. I can’t imagine him briefing his engineers that he wanted to ‘reinvent the phone’ and then sending them on their way thinking that the rest was ‘executional’. I’ll bet he obsessed over every single detail of the iPhone, and that he’s doing exactly the same over the tablet/slate/unicorn/whatever right now. And I’ll bet he didn’t start obsessing about the details recently; he’ll have been working on the tablet for years.

    To me, a great service emerges from a deep understanding of the way that people will interact with it, the way their lives work and the way that it will become part of their lives. From the way it will be useful to them, in other words. If they’re going to have to use a computer to interact with the service, it’s vital to understand what kind of computer they are going to be using, where they will be using it and, crucially, how much time they have to spend.

    You cannot design a great service without an obsessional focus on the details. Deny that and I’m likely to get all executional on your ass.

  • The TV of the Future

    Mike’s post on Apps for Telly inspired me to write about something I’ve been thinking about for a long time: my ideal TV of the future.

    It’s pretty clear that, with a few very specific exceptions, broadcast TV will become a thing of the past very soon. Other than ‘event telly’, things that need to be watched live, such as the World Cup, the Olympics and (shudder) X Factor, I either watch shows on DVD or record them on my PVR, the excellent EyeTV for Mac.

    24771587_7d58a1a84f.jpg
    TV as we currently understand it is broken.
    Photo by Kevin Steele

    There has been so little great content on free to air broadcast TV in the last few years that I’ve lost the habit of checking the TV schedule entirely. It’s very rare that I flick the telly on and watch the least bad thing on, because there is always something I’d rather watch waiting in my queue of DVDs or recordings.

    I’m not in the least bit excited by Project Canvas, mainly because I think the problem with TV is not a technical one, but rather a content one. The content problem could be solved right now, with no technology innovation at all if the will to do so existed in content companies. My worry is that the focus will now be on a grandiose technical solution to an imagined problem.

    Far too many content companies view the internet as some kind of threat rather than the most exciting possible platform for them. They no longer have to bother buying expensive licences from the government to get their content to the public, and don’t need to worry about watersheds or public service remits. They can let their content do the talking rather than entering idiotic scheduling wars.

    If you were starting a content business now would you opt for the heavily regulated, expensive option of starting a TV station, or would you be looking to the internet?

    Read full post

  • Great writing does not depend on the tools

    Yesterday’s Observer contained an astonishingly silly article from Tim Adams, entitled Will e-books spell the end of great writing? The short answer to that is “no”, but the confusion in Adams’s mind is such that I think his article needs to be taken apart piece by piece.

    He starts with a quote from the great American novelist Don DeLillo, who says that he needs to use a typewriter to produce his prose. From this, Adams seems to deduce that without typewriters we cannot have great literature.

    The absurdity is there on so many levels. First off, Cervantes didn’t have a typewriter, and DeLillo’s typewritten novels will work well enough on an e-reader. The medium used to create the text is of no relevance to the medium used to read the text, surely that’s obvious? DeLillo’s great contemporary, Philip Roth, writes standing up at a computer. Jeffrey Archer uses the same type of pen for every word he writes. You can’t tell me that if Roth swapped to the PaperMate, he’d start writing the kind of drivel Archer churns out, or that if DeLillo was somehow forcibly deprived of his typewriter that he’d stop writing.

    Read full post

  • Bookshops are not dead. Long may it remain so.

    Basheera Khan writes that bookshops should die. Retreating slightly from her panegyric for digital readers, she falls back on the library as the alternative. I doubt that my local library stocks or is able to get hold of even a tiny fraction of the books I have next to my bed. One of her commenters points out that, without a market for book sales, there would be no libraries anyway.

    Even without the library argument, I think she’s profoundly wrong.

    A book is a guarantee of permanence, and of ownership. There is no DRM baked into the printed word, and nothing stopping me reading a book I own whether I am in the middle of the Sahara or on my sofa. There is nothing stopping me lending it to a friend, and I don’t need to worry whether their reader device supports ePub, or whatever format. Lord Mandleson isn’t going to be around with the heavies if I start using a site like BookCrossing to share unwanted purchases.

    When I buy a book, I’m buying a physical, real world object that has properties that can be appreciated beyond the words it contains. It can be beautifully bound, use attractive design elements, have respect for typography, and use the physical properties of the medium as part of the content.

    For this last, I direct you to the novels of B.S. Johnson, in particular The Unfortunates, which contains a tied sheaf of booklets that can be read in any order, and Alberto Angelo, which contains holes cut into the paper to reveal hints of the contents on later pages. Neither of these techniques can be replicated on an eReader. The binding and physical form of the book is an intrinsic part of its content, rather like the frame in a Howard Hodgkin painting. (Another example: James Joyce once made a fuss over the size of a full-stop in Ulysess.) You very much should judge a book by its cover.

    Saying that a book can be reduced to a screen is the same thing as saying that a JPEG of Les Demoiselles d’Avignon is as good as the original. Thank heavens when we won’t be made to traipse around a physical space, but can have master works beamed into our houses, eh?

    Bash’s error appears to derive from a belief that a book is like other forms of consumable media. A CD can be copied, error free onto another CD, or stored on a range of other devices. To all but the trained sound engineer, there is no difference between these copies.

    The same can be said of video: it can be transcoded and copied, burnt to disc and played back on your computer with little if anything to distinguish between the different versions.

    Books are not just texts, though. As I’ve shown, authors have made their fiction around the idea of a physical object. David Foster Wallace deliberately wrote convoluted pages of endnotes so as to the disrupt the reader’s ability to maintain their continuum of thought while reading his masterpiece Infinite Jest. This aim is defeated if they are the tap of a hyperlink away. War and Peace, for example, should feel heavier in the hand than Heart of Darkness. But, as Bash points out, all books weigh the same on a reading device.

    The experience of listening to vinyl, cassette or CD is essentially the same. The sound qualities are different, but in other respects it’s identical. But the experience of reading a book is fundamentally different from reading a text on a reading device. Many – and I’d contend that these are mainly people who are not compulsive readers – will not care about this distinction, but this is the market that successful booksellers are targeting.

    Borders and Books etc are in trouble because they are not good bookshops. There is little to distinguish one shop from the next and, on the whole, their staff are not knowledgeable about the books they sell. They clearly don’t read reviews, or subscribe to major literary periodicals. Bash makes the mistake of assuming that because Borders’ business is in trouble that there is a fundamental problem with the concept of the bookshop itself.

    But go to any one of a number of independent bookshops – Daunt Books and the London Review Bookshop are two excellent examples – and you’ll find that things are very different. In Daunt’s case, they have understood that many people buy books to take with them on holiday. They arrange their stock by country, using a fuzzy logic that says that The Third Man should be in the Austria section, while The Power and the Glory should be in the Central America section. Fiction is mixed with history, with economics, with drama and with art. The result is a wonderful place to browse, to uncover relationships between books and subjects that one did not appreciate before.

    More than this, Daunt is staffed by people who are knowledgeable about books. A few months ago, I went into their Holland Park branch and enquired about a reissue of Lawrence Durrell’s Alexandria Quartet. The guy behind the desk remembered reading a review in the London Review of Books, which was where I’d seen it. He looked it up on the computer, to no avail. Then he remembered that it had been published by the Folio Club, which only sells to members. No amount of searching on Amazon.co.uk or asking at Borders would have helped me here.

    I buy hundreds, maybe thousands, of pounds of books every year. Nearly all of those pounds are spent in independent bookshops. The rest is split between Waterstone’s, a mega-chain that caters to both serious reader and non-reader alike, and Amazon. Amazon has the unique ability to put me in touch with second hand or specialist dealers who are sometimes the only way of getting hold of a copy of a book, and Waterstone’s are convenient. Very occasionally, I’ll buy a book I’ve never heard of from Waterstone’s because of their ‘Staff Picks’ displays. But the ‘3 for 2′ tables are rarely of any interest; nine times out of ten, if there’s a book in the ‘3 for 2′, I’ve either already read it, already have it or am not interested. But I recognise that these are an important part of Waterstone’s’ success.

    There’s another reason that bookshops are different from other media shops. An online music or video catalogue can give you a genuine preview of the item you’re about to buy. A sample of a track or a clip from a movie are the same thing on the web as they are in person; in fact, you’ll be lucky to find a high street music or video store that lets you try before you buy. Again, this is not true of books. Bookshops are a place where you can wonder in, spend hours reading, thinking, selecting and relaxing, all the time using the stock for real. There are very few shops that are like this other than bookshops. Try wondering into to Gap and see how happy they are for you to strip off and wonder around the store sporting a new wardrobe for the day.

    Most people don’t read seriously, and for them, these arguments will make no sense. But for the millions of people who do read compulsively, eReaders are not going to be universally welcomed. One day, a novelist will write a novel that can only be experienced on a digital device because it uses features that only such a device can provide. But even then, the entire history of literature will still be there, with a good proportion of it in print. And bookshops – good, well-staffed, well-run ones – will be with us for a long time to come.

  • iPhone Developers and Language Snobbery

    [Update: Jeff LaMarche (author of one of the best iPhone books on the market) wrote one of his trademark 'no tact' responses to this post. I'd be very interested to know what people think about his post.]

    [Update 2: Guy English (aka kickingbear) chimes in on this debate with what is the best response I've seen from a hardcore Cocoa developer. Basically: Apple's tools are probably better at producing better iPhone apps, but let's see what MonoTouch and Flash can deliver before we definitively say that they are no good.]

    Novell recently announced a product called MonoTouch, which allows developers to write iPhone applications using C#, a language invented by Microsoft (but since standardised). It’s a very clever piece of work that allows someone without experience of Objective-C – the only option that Apple gives you for iPhone development – to write an iPhone application with a reduced learning curve.

    Yesterday, Adobe followed suit and announced that they are working on a way to make native iPhone applications with their Flash technology.

    Naturally, this is a good thing. Talented C# and Flash developers will be able to write excellent iPhone apps and we can all go home happy. The fact that two heavyweights in the technical space have made these tools is a massive compliment to Apple’s achievement with the iPhone.

    Not if you listen to many Objective-C programmers it isn’t.

    Read full post

  • How Apple Exemplifies a Culture of Love Over Greed

    A quick follow-up on my post about love, greed and innovation.

    In some discussions since, I’ve pointed to Apple as an example of how greed is trumped by love. It may seem surprising to think of a multi-billion dollar corporation, famed for its premium products and ruthless business practices, as being motivated by love, but there are a number of things that show this is true.

    First, there’s the Netbook category. Apple are not making one because they “don’t see a way to build a great product for … $399 [or] $499″, according to Tim Cook, Apple’s COO. Note that he didn’t say “we don’t see a way to make money“, just that the product wouldn’t be “great”.

    Then, consider this quote from Jonny Ive1, Apple’s Senior Vice President of Industrial Design:

    “Apple’s goal isn’t to make money. Our goal is to design and develop and bring to market good products…We trust as a consequence of that, people will like them, and as another consequence we’ll make some money. But we’re really clear about what our goals are.”

    I think this perfectly encapsulates why Apple’s products can so often be game-changers, and how they can come to a market late and yet still dominate people’s conception of how good a product can be.

    Clearly, someone as rich as Steve Jobs is greedy, but his primary motivation is creating products that he can be proud of. The money flows from that.


    1 Hat tip: Mark Rock

Our latest tweets

Categories

Archives

Find us on the web